Weekly Classes and Special Events: We require a minimum 10 days notice to cancel before the class date. If you cancel less than 10 days before the class date, refunds or credits are not available.
Workshops: If you cancel more than 45 days before the start of a workshop, we will retain $100 CAD of the total course fee. If you cancel 45 days or less before the start, you will forfeit your entire course fee. There are no refunds for no-shows or withdrawal after a workshop begins.
All workshop cancellations must be communicated by email.
cancellation due to temporary closures: Any course closures due to bad weather, ‘acts of God’, or any other means deemed ‘temporary’, your seat will be reserved for you to continue once the course resumes. If you are unable to attend the newly scheduled course, you will have credit to access alternative course options of your choice. Either way, we will assist you in transitioning back into your seat. Please note, there are no refunds for temporary closures.
cancellation due to permaNent closures: If a course is cancelled permanently by a Canvas Method instructor, you will receive a full refund.
transitioning back into you course after covid-19: During the Covid pandemic, Canvas Method is temporarily closed. The course schedule and all business transactions have been ‘paused’, and will resume once permitted to do so. After the Covid crisis, classes will resume within the same scheduled format at the time of cancellation, so all course closures are considered ‘temporary’, not ‘permanent’.
Once Canvas Method is open, classes and all business transactions will resume as per normal. As we approach this time, we will send you information on how to transition back into your course, or if there are scheduling challenges, you will have class credit to access any other course of your choice.
temporary closure by government: Since Canvas Method has been forced to temporarily close, and will resume all operations once permitted to do so, this cancellation is considered ‘temporary’.